Refund policy

Returns + Exchange Policy:

Because all of our items are made to order especially for you, Hot Moms Club does not currently offer refunds for returns unless the item is damaged or defective. Returns must be requested within 14 days of receiving your item(s) and will receive store credit. To be eligible for a return, your item must be received by the Hot Moms Club team in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

If you ordered the wrong size you may request an exchange of your item in another size. Exchanges must similarly be requested within 14 days of receiving your item and we must receive your item(s) in the same condition that you received it. Once your item is received by our team, we will inspect your items and send your new items within 10 business days.

To start a return or request an exchange, contact us at info@hotmoms.shop with your name, order number, and what we can assist with. If your return/exchange is accepted, we’ll send you instructions on how and where to send your package. Buyers are responsible for return shipping costs.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.